ABOUT 911 DR AUTO REPAIR
911 DR Auto Repair is a full service auto shop in Austin TX. We are a European auto specialist, with particular expertise working with such brands as Porsche, BMW, VW, and more.
Our mechanics are professional, honest, and friendly, and would be proud to get your car back on the road looking and working even better than before.
Since we opened 2017, we have enjoyed an exemplary reputation for our reliability and personal dedication to our customers. In case of emergency, call 911 DR Auto Repair.
Our Business Code of Ethics
- To perform high-quality repair service at a fair and just price.
- To use only proven merchandise of high quality distributed by reputable firms.
- To employ the best skilled technicians obtainable.
- To have a sense of personal obligation to each customer.
- To provide or post copies of any warranties covering parts or services.
- To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
- To offer the customer a price estimate for work to be performed.
- To furnish or post copies of any warranties covering parts or services.
- To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
- To maintain customer service records for one year or more.
- To exercise reasonable care for the customer’s property while in our possession.